German speaking Account Service Coordinator role is open at our client who is prestigious multinational company, operating in the 9^th district in Budapest.

Responsibilities:

• Collaborating with customers, external partners and suppliers
• Duties include managing daily services, managing escalations, and preparing reports.
• Supervising the accuracy of installations, device replacement management, problem-solving, consumables management, case reports.
• Monitoring and reporting of service and maintenance performance indicators
• Monitoring, tracking and managing the recycling of toner cartridges
• Placing and handling orders, replacing faulty parts, handling returns
• Confirming, monitoring and tracking the delivery and installation of equipment and supplies

You are the ideal candidate if:

• You have Fluent German and fluent English language knowledge

• You have minimum 4 years of experience in Customer Service (Communication with Enterprise level client) / Order Management / Supply chain / Incident Management or in another related role

• You have strong communication and analytical skills
• You have an agile and eager to learn personality

What you’ll get in return:

• Friendly, supportive and people-focused workplace
• Professional development and long-term career building opportunity
• Chance to be part of a stable and expanding organization
• Home office opportunity (2 day/week)
• Competitive salary and cafeteria benefits

What you need to do now:

If you're interested in this role, click 'apply now' or forward an up-to-date copy of your CV to soltesz@hays.hu . If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.