Our partner company is looking for a passionate Romanian-speaking Customer Support Associate to join their thriving team in Budapest.
You’ll play the key role in helping the customers have a great experience with our partner. You’ll be the link between the customers and teams.

Your new role:

• Help customers have the best experience possible with our product working across email, phone and chat
• Be flexible working during business hours but sometimes covering an evening or weekend shift
• Work independently without a script and solve complex problems working with other teams
• Grow through mentoring and side projects with other teams, developing your skills and figuring out how to have a big impact on our customers

About you:

• Intermediate verbal and written English and Romanian skills– phone, email and chat contacts are the main responsibility for this role, so clear communication is key
• You’re flexible and adaptable, open to working days, evenings, and occasional weekend shifts
• You’re cool under pressure taking charge in challenging situations and keeping your composure if things get tense – a fast-paced, ever-changing environment is where you thrive

What you’ll get in return:

• Competitive salary
• Long term, multicultural work environment
• Many additional benefits