German-speaking First Line Analyst

first line analyst / SDA / service desk / IT support / German / német / customer support / customer service
Our leading IT provider partner company is looking for enthusiastic fresh graduates for German-speaking First Line Analyst position with hybrid working option in Budapest.

Responsibilities:
  • Support the customers using your outstanding language skills
  • Handle the incoming phone calls, emails or requests in chat
  • Solve the requested IT-related issues of the customers
  • Contribute to maintaining and increasing the customer satisfaction level

Requirements:
  • High school diploma
  • Fluency in Portuguese and English
  • Customer centered mindset and excellent communication skills
  • Can-do attitude, outstanding problem-solving skills

The company can offer:
  • Home-office opportunity 3 times a week
  • Private health care package, language courses
  • Competitive salary and benefits package
  • Opportunity to work in a multinational environment where you can develop your skills and use your language knowledge
  • Long-term career development opportunities

What you need to do now:
If you’re interested in the position above and have the required skills and background, please apply below and we will contact you as soon as possible!

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Summary

Job type
Permanent
Industry
Information Technology
Location
Budapest
Specialism
Business Services
Ref:
1196981
Closing date
11 Mar 2026

Talk to a consultant

Talk to Dorottya Tirol, the specialist consultant managing this position, located in Budapest
Akadémia utca 6., 1. emelet, Academia Offices

Telephone: +36708551759