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German Speaking Customer Service

German / német / Customer service / customer support / Ügyfélszolgálat
A German-speaking Customer Support Representative is open at our partner who is a leading provider of IT infrastructure services operating in
Budapest.

The company provides a professional working environment for fresh graduates as well and they can offer the chance to build up a career.

Main Responsibilities:
  • Provide exceptional technical support for the company
  • Handles incoming support channels to troubleshoot customer inquiries
  • Escalate issues as needed in a timely manner with clear and effective communication.
  • Utilizes in-house and third-party support tools and team resources necessary to solve or escalate customer issues and collaborate with teammates and colleagues
  • Proactively identifies improvements to the product, identify bugs and otherwise determine high-impact opportunities to enhance the customer experience

Requirements
  • Fluency in English and German
  • MS office skills
  • Ability to organize own and other’s workload
  • Excellent interpersonal and communication skills

The company can offer
  • Flexible work schedules
  • Dynamic, international work environment
  • Home office opportunity, language courses and different talent programs
  • Chance to grow professionally in the field of finance within a multinational environment
  • SAP & Finance trainings
  • Language courses & talent programs
  • Training opportunities & Stable Career Path
  • Rewards & Bonuses
  • Medicover private health care package and cafeteria benefits

What you need to do now
If you have the required professional background and initial interest in the position, please apply below and send your English CV to us.

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Summary

Job type
Permanent
Industry
Information Technology
Location
Budapest
Specialism
Business Services
Ref:
1184128
Closing date
15 Aug 2024

Talk to a consultant

Talk to Melani Virag, the specialist consultant managing this position, located in Budapest
Akadémia utca 6., 1. emelet, Academia Offices

Telephone: +36 70 7959834

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