Your new company

Our partner, who is a multinational Shared Service Center in Budapest providing IT infrastructure services is currently looking for a German speaking Customer Service Representative for a completely new operation.

If you would like to join a new project from the beginning and become a part of a new team, this role is just for you!

Your new role

The aim of the position is to ensure customer satisfaction through customer service management, effective complaint handling and continuous professional communication.

Acting as first point of contact to internal and external customers

Providing information for all delivery chain participants

Keeping continuous contact with customers via phone and e-mail in German language

Execution of administrative tasks, documentation

What you'll need to succeed

Fluent German and intermediate English

Experience in customer service or related field

Strong problem solving and communication skills

Customer oriented, ambitious, dynamic personality

What you'll get in return

Our partner provides friendly atmosphere, long term professional development through trainings and language courses, supportive leadership. Excellent opportunity to establish your career at a shared service center.

What you need to do

If you are interested in this role, click on the „Jelentkezem” button or send an up-to-date copy of your CV to nagy@hays.hu. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

Refer a friend – if feels good to recommend a friend, and it’s even better when you get rewarded for it. You can do both with Hays. If you know someone with the right

skills, tell us about them. When we find them a new job, you’ll be rewarded with a Restaurant voucher for two at Bock Bistro in downtown Budapest!