Purpose of the job
The Deployment Project Coordinator is responsible to work with various internal departments or external transportation partners to place hardware orders and track/manage deliveries according to project schedule. He/she may also interface with customers and installation technicians to coordinate delivery, installation or returns.
If you are looking for a complex and interesting position, speak fluent French and open to work in an afternoon shift setting (between 2pm – 10pm) then do not hesitate to apply!
Responsibilities
- Assist Project Manager (PM) in all phases of Implementation for French customers
- Manage Siebel Service Requests and exceptions.
- Place orders and monitor orders/shipments to ensure delivery according to project schedule.
- Manage customer return orders as well as pickup & disposal of old devices.
- Work with internal supply chain personnel, transportation carriers, disposal partners, and installation partners to coordinate service delivery, gather data, and resolve issues in French language
- Work with customer personnel/Installation Partner on gathering data for existing assets, confirm deliveries, and other general assistance as directed by PM in French
- Track in Siebel detailed order-to-invoice & returns data for all equipment shipped/returned/ disposed, as required invoicing customer, managing inventory, and reporting daily project status.
Experience
- Experience preferred in hardware deployments, order management and Logistics or Sales
- Demonstrated experience in managing a project scope and resources
- Bachelor’s Degree preferred
- Language: Fluent Business English + Fluent Business French
- Strong Excel skills
- Excellent analytical, data reconciliation and problem solving skills
- Strong communication skills
What you can expect
- Flexible working hours (3 or 4 home office days / week)
- Competitive benefit package (cafeteria, yearly bonus, AYCM etc)
- Dynamic and collaborative team environment
- Environmental excellence and community support