German-speaking Customer Experience Representative

Customer service / Customer care / Customer experience / Német / German / Car / Rental / Support

German-speaking Customer Experience Representative position is open at our multinational client, who is operating in Budapest.

This is a great opportunity for both fresh graduates and experienced professionals. If you enjoy using your language skills, looking for a communicative position with great career prospects then this is the perfect opportunity for you!

Your new role

  • Managing the relationship with customers, partners and rental stations via phone (mostly outbound calls) and email
  • Handles offline queries to ensure customer’s satisfaction
  • Solving the problems of customers arise connecting with rentals
  • Providing appropriate information and excellent customer service support and answering inquiries
  • To respond to all Social Media posts
  • Contributing to recognize the opportunities for improving processes

What you'll need to succeed

  • Fluent German and English language knowledge
  • High school education (University or College degree is an advantage)
  • Excellent communication and problem solving skills
  • Basic computer and MS Excel skill
  • Multitasking skills
  • High-level of customer-focused mindset
  • Relevant experience can be an advantage

What you'll get in return

The company offers you a competitive salary and a long-term safe work in a multicultural, diverse team, participate in various trainings and utilize many additional benefits.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

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Job type
Business Services
Closing date
29 Mar 2023

Talk to a consultant

Talk to Nagy Anita, the specialist consultant managing this position, located in Budapest
Budapest, Szabadság tér 7, Bank Center

Telephone: +36 70 382 4112

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